Change Email address locks out account

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decngb1
Settled in member
Posts: 8
Joined: Fri Apr 27, 2018 12:04 am
Change Email address locks out account

Post by decngb1 »

I changed my Email address for my user ID, and never received the confirmation Email. This resulted in locking out my account with a message to contact an administrator to correct. There was no way to contact an administrator without logging in.

Now that I created a new user ID, other than picking a random admin, I don't see who to reach out to. Any suggestions?
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CRM
Admin NWAA
Admin NWAA
Posts: 2972
Joined: Sat Apr 05, 2008 2:06 pm
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Re: Change Email address locks out account

Post by CRM »

Me. Pm me the details. I will sort for you asap
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oldmagpie
Re: Change Email address locks out account

Post by oldmagpie »

Same thing has happened to me after I changed my email address and I've had to create a new user ID. pm sent. thanks

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